How long will my order take?
⚡ Listen up: Every order we make is art — not mass-produced junk. Most pieces take about 3-4 weeks to get you a proof, but that can shift depending on how wild your design is and how slammed the shop is when you order.
We don’t cut corners or rush greatness. Some projects need extra time, and we’re not about to half-ass your vision just to hit a generic time frame. NOW, if you do have a deadline, let us know and we can make arrangements to get it done for you.
Weekends and holidays? Those don’t count. That’s when the crew recharges so we can come back ready to melt metal, burn ink, and make magic.
If your order needs a little more time to come out perfect, we will try to let you know, But dont hesitate to hit us up if you have questions yourself.
Got questions? Hit us up — real humans, no scripts.
Appreciate your patience and your taste for the real deal. What we make is worth the wait — handcrafted, badass, and built just for you.
I ordered a Mystery Banner, Now What?
For those of you who have placed an order for a Mystery banner in order to proceed with the production of your banner, we kindly request that you email your logo to [email protected]. Please note that your Mystery banner will not be put into production until we receive your logo via email. Once you have sent us your logo, you can expect your completed banner to be delivered within an estimated timeframe of 2-3 weeks, excluding weekends and holidays. We understand the significance of your logo in creating a captivating and unique Mystery banner, and we want to ensure that we have all the necessary elements to meet your expectations. Our design team will work diligently to incorporate your logo into the banner design, creating a compelling visual representation of your club or business. Should you have any questions or require any assistance, please feel free to reach out to our customer support team. They are available to provide guidance and address any inquiries you may have. Thank you for your attention to this matter. We appreciate your cooperation in providing us with your logo and look forward to delivering an outstanding Mystery banner that showcases your brand effectively.
My order arrived at different times, Why?
When placing an order, it's important to understand that items may arrive at different times due to variations in production speeds. For instance, consider the example of ordering a banner and a printed logo. The production process for a banner is typically less complex and may involve fewer steps compared to the intricate process of printing a logo. As a result, the banner could be produced and shipped relatively quickly, while the logo may require additional time for intricate detailing and quality control. Therefore, it's common for items in an order to arrive separately, as each item undergoes its unique production timeline to ensure the highest quality and accuracy.
Bro, I contacted you an hour ago!
Real talk: We’re a small crew doing big things — and yeah, we see you. Your messages aren’t getting ignored, we promise. We’re just a tight team juggling a lot at once, making sure every customer gets the attention they deserve.
We do our best to reply fast, but sometimes life happens. We’re human — we’ve got families, late nights, and the occasional coffee-fueled chaos.
If it takes us a minute to hit you back, just know we’re not slacking. We’re putting heart into every order and every reply.
Thanks for riding with us, for your patience, and for supporting a real human-run brand — not some faceless machine